Bottom Line Hospitality Expands Partnership with Bilt to Connect Its Restaurants with Local Communities and Create New Guest Experiences Through Bilt Neighborhood OS

Through an expanded partnership powered by Bilt Neighborhood OS, Bottom Line Hospitality – in conjunction with Clover Restaurant Management – will connect its restaurants to nearby residential communities, offices, hotels, and sports fans to reach new guests, unlock neighborhood spending power, and deliver personalized dining experiences

NEW YORK, NY — Nov. 10, 2026 — Bottom Line Hospitality, the New York-based hospitality group behind American Bar, today announced an expanded partnership with Bilt, the neighborhood commerce and rewards platform, to deepen its restaurants’ connections with new guests and the communities around them through the Bilt Neighborhood. Building on their existing relationship, the expanded partnership will create new opportunities to reach guests and deliver personalized dining experiences.

Bottom Line Hospitality has built its business around creating restaurants that feel both timeless and distinctly New York, pairing familiar dining experiences with a fresh perspective and an emphasis on genuine hospitality. Through Bilt Neighborhood OS™, an AI operating system that helps businesses grow by reaching new customers and building loyalty through personalized experiences in their neighborhood, Bottom Line Hospitality will build on that foundation by creating new ways to connect its restaurants with local residents, office workers, hotel guests, and sports fans, reaching new customers while delivering more personalized dining experiences.

Through the expanded partnership, participating Bottom Line Hospitality restaurants will be able to:

• Reach new guests through neighborhood channels: Connect with Bilt’s growing network spanning 1 in 4 U.S. apartment buildings and more than 50,000 merchant partners, creating new opportunities to reach residents, office workers, hotel guests, and sports fans throughout the neighborhood.

• Tap into neighborhood spending power: Bring incremental spending into participating restaurants by enabling eligible customers to use credits, rewards, and benefits made available through Bilt’s residential, office, hotel, and sports partners.

• Create experiences at the moments that matter: Welcome residents who have just moved into the neighborhood, bring fans together around game day, or create personalized dining experiences for local professionals and hotel guests.

Beyond reaching new guests, the expanded partnership will help Bottom Line Hospitality build stronger, lasting customer relationships by connecting Bilt Neighborhood OS with Bottom Line Hospitality’s existing restaurant systems. This will create new opportunities to recognize returning guests, deliver relevant benefits, and build loyalty that extends beyond any single visit.

Bilt’s AI agents work across participating businesses’ existing systems to help enable more seamless guest recognition, personalized offers, and connected hospitality experiences. For Bottom Line Hospitality, this could mean introducing residents of nearby apartment buildings in the West Village to American Bar through a dining experience, or recognizing a frequent guest with a personalized offer that gives them another reason to stop by. The partnership is designed to make hospitality more personal while supporting restaurant teams through the systems they already use.

“Operating a successful restaurant in New York means constantly finding ways to bring in new guests while giving your regulars every reason to come back,” said Michael Welch, Managing Partner, Bottom Line Hospitality. “Expanding our partnership with Bilt helps us do both, connecting American Bar to the surrounding neighborhood while giving our team more ways to recognize guests and make their experience feel personal. It’s a natural extension of how we think about hospitality.”

“A restaurant can have an incredible dining room, a great menu, and an experienced team, but growth still depends on getting the right people through the door and giving them a reason to come back,” said Ankur Jain, Founder and CEO of Bilt. “By expanding our partnership through Bilt Neighborhood OS, we’re bringing those two opportunities together, helping American Bar reach more guests in its neighborhood while building the kind of lasting relationships that drive repeat business.”

Bilt’s inaugural State of the Neighborhood Study, conducted with 451 Research by S&P Global, found that two-thirds of U.S. consumers do at least 80% of their everyday spending within 15 miles of their home. Dining is a big part of that: at a median spend of $175 per month among respondents, it’s the second-highest everyday spending category after groceries, and it’s almost entirely in-person. The study also found that 95% of consumers say they would try a local business if they could earn rewards there.

The expanded partnership is rolling out Bilt Neighborhood OS at American Bar in New York City, bringing Bilt Neighborhood OS to one of the city’s distinctive dining destinations.

Together, Bottom Line Hospitality and Bilt are building on their existing partnership to create a more connected neighborhood dining experience, where restaurants can grow through the communities around them and guests can enjoy more value, recognition, and personalized hospitality.

About Bottom Line Hospitality

Bottom Line Hospitality is a New York City-based hospitality management and consulting company specializing in restaurant development, operations, and financial management. Led by Co-Founders Jeff Kadish, CEO, and Richard Gregory, CFO, the company brings decades of restaurant industry experience to helping hospitality businesses develop, operate, and grow successful dining concepts. Its services span project management, operational oversight, and financial consulting, supporting restaurateurs and restaurant groups in one of the country’s most competitive hospitality markets. For more information, visit www.blhnyc.com.

About Bilt

Launched in 2021, Bilt is the membership for where you live and the Neighborhood Operating System (OS) powering everything around it. More than 8.2 million members use Bilt to earn rewards on housing payments, build a path to homeownership, and redeem the highest value rewards currency on the market across travel, dining, fitness, sports, and more. With Neighborhood OS™, the AI platform to help businesses grow through the neighborhood, Bilt connects multifamily property managers, travel advisors, sports organizations, and more than 50,000 merchants nationwide with nearby customers. Bilt powers 1 in 4 U.S. apartment buildings, including those in the Bilt Alliance, built with some of the nation’s largest owners and operators. For more information, visit www.bilt.com and download the Bilt app.