Detroit Living in the Bilt Neighborhood: Unifying the Resident Experience In and Around the Home Through Bilt Neighborhood OS

Detroit-based residential property manager to deploy Bilt Neighborhood OS across its portfolio, connecting its communities to nearby restaurants, retailers, sports teams and more to attract new residents, unlock neighborhood spending power, and create personalized experiences that deepen resident loyalty

DETROIT, MI — Nov. 10, 2026 — Detroit Living Management, one of the largest residential property management companies with historic apartment communities across Detroit’s neighborhoods, today announced an expanded partnership with Bilt, the neighborhood commerce and rewards platform, to unify the resident experience from discovery to renewal, in and around the home.

Detroit Living will power its residential experience with Bilt Neighborhood OS™, an AI platform that helps businesses grow by reaching new customers and building loyalty through personalized experiences in their neighborhood. Neighborhood OS integrates with existing property systems to bring together property services, payments, rewards and Neighborhood Benefits™ in one connected resident experience that extends across Bilt’s network of 50,000+ merchant partners, including sports venues, restaurants, fitness studios, pharmacies, parking lots, retail shops and more.

With Neighborhood OS, residents at Detroit Living communities will gain access to leasing, move-in checklists, package management, service requests, amenity bookings, building access and smart-home integrations through the same Bilt experience they already use to pay rent, earn and redeem rewards and engage with the neighborhood. They can manage life in and around their home just by asking their AI Concierge to handle tasks for them, from submitting a service request to reserving a table at a restaurant nearby.

“Choosing a home in Detroit is also choosing the neighborhood you want to be part of,” said Justin Golden, Co-founder, Detroit Living. “With Bilt, we can make that connection part of the experience we deliver every day, bringing attentive service at home together with opportunities to discover and support the businesses around it. Our vision is for every resident to feel connected to their building, their neighborhood and the life they’re building in this city.”

More value at home and around the neighborhood

Neighborhood OS puts AI agents to work across existing property systems and Bilt’s network of merchant partners. Property teams can simply text their agents to generate a lease, approve a maintenance request or reserve a building amenity, reducing manual coordination and creating more opportunities to deliver personalized service.

Through its partnership with Bilt, Detroit Living can also invest in benefits, rewards and exclusive neighborhood experiences that make its communities more distinctive throughout the resident lifecycle. Potential experiences could include welcoming a new resident with dinner at a neighborhood restaurant, bringing neighbors together for a class at a nearby fitness studio, or celebrating a renewal with an experience at a favorite local business. These experiences build on Bilt’s broader membership ecosystem, through which billions of credits from merchants help connect residents with benefits at participating neighborhood businesses.

“Residents should be able to experience their home and neighborhood as one connected part of their lives,” said Ankur Jain, Founder and CEO of Bilt. “With Detroit Living, we’re bringing everything from signing a lease and getting something fixed to booking dinner and using a neighborhood benefit into one unified experience. AI agents connect the systems behind it all, so residents can simply ask for what they need and have it taken care of. That gives Detroit Living a way to deliver a more personal experience throughout the entire resident relationship.”

One in four U.S. apartment buildings run on Bilt, and Bilt has delivered more than $1 billion in value back to members, helping them pay student loans, cover housing payments, book travel and more. Through Bilt’s monthly Rent Day®, residents at Detroit Living communities can access bonus rewards and exclusive experiences, plus play Rent Free™ for the chance to have a month of rent covered.

Built around how residents live

Bilt’s inaugural State of the Neighborhood Study, conducted with 451 Research by S&P Global, found that two-thirds of U.S. consumers do at least 80% of their everyday spending within 15 miles of home. The study also found:

• 77% of renters say rewards on housing payments would make them more likely to stay in their home long term;

• 83% of renters say one platform for everything, from rent payments to dinner reservations, would meaningfully improve their experience; and

• 95% of consumers say they would try a local business if they could earn rewards there.

About Detroit Living

Detroit Living is a Detroit-based residential property management company offering historic apartments in neighborhoods including Midtown, New Center, West Village, East Village, Southwest and Rivertown. Its communities combine the character of Detroit’s historic buildings with contemporary interiors and access to the neighborhoods around them. For more information, visit www.detroitliving.com. Detroit Living is one of the only property management firms in the nation helping renters achieve homeownership through its Great to Own program, a partnership with its sister company, Greatwater Homes (www.greatwaterhomes.com). Residents of Detroit Living properties can qualify for up to $10,000 in homebuying credits offered by Greatwater Homes toward the purchase of a new Greatwater home in East Village, Detroit. These credits can be applied toward a down payment, closing costs, or home upgrades, making the dream of homeownership more real than ever.

About Bilt

Launched in 2021, Bilt is the membership for where you live and the Neighborhood Operating System (OS) powering everything around it. More than 8.2 million members use Bilt to earn rewards on housing payments, build a path to homeownership, and redeem the highest value rewards currency on the market across travel, dining, fitness, sports, and more. With Neighborhood OS™, the AI platform to help businesses grow through the neighborhood, Bilt connects multifamily property managers, travel advisors, sports organizations, and more than 50,000 merchants nationwide with nearby customers. Bilt powers 1 in 4 U.S. apartment buildings, including those in the Bilt Alliance, built with some of the nation’s largest owners and operators. For more information, visit www.bilt.com and download the Bilt app.