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MG Properties in the Bilt Neighborhood: Unifying the Resident Experience In and Around the Home Through Bilt Neighborhood OS

Multifamily investor, owner and operator to deploy Bilt Neighborhood OS across its residential portfolio, connecting its communities to nearby restaurants, retailers, sports teams and more to attract new residents, unlock neighborhood spending power, and create personalized experiences that deepen resident loyalty

SAN DIEGO, CA — Nov. 10, 2026 — MG Properties, a privately held multifamily real estate investor, owner and operator founded in 1992, today announced an expanded partnership with Bilt, the neighborhood commerce and rewards platform, to unify the resident experience from discovery to renewal, in and around the home.

MG Properties will power its residential experience with Bilt Neighborhood OS™, an AI platform that helps businesses grow by reaching new customers and building loyalty through personalized experiences in their neighborhood. Neighborhood OS integrates with MG Properties’ existing property systems to bring together property services, payments, rewards and Neighborhood Benefits™ in one connected resident experience that extends across Bilt’s network of 50,000+ merchant partners, including sports venues, restaurants, fitness studios, pharmacies, parking lots, retail shops and more.

With Neighborhood OS, MG Properties can manage life in and around their home with a tap or ask their AI Concierge to handle tasks for them, from submitting a service request to reserving a table at a restaurant nearby.

More value at home and around the neighborhood

Neighborhood OS puts AI agents to work across MG Properties’ existing property systems and Bilt’s network of merchant partners. Property teams can simply text their agents to generate a lease, approve a maintenance request or reserve a building amenity, reducing manual coordination and creating more opportunities to deliver personalized service.

Through its partnership with Bilt, MG Properties can also invest in benefits, rewards and exclusive neighborhood experiences that make its residential offering more distinctive. Potential experiences could include welcoming new residents with a neighborhood dining credit, connecting a community wellness event with a nearby fitness studio, or celebrating a renewal with tickets to see a local sports team. These experiences build on Bilt’s broader membership ecosystem, through which billions of credits from merchants help connect residents with benefits at participating neighborhood businesses.

“We look at every community and ask how we can make it a better place to live,” said Chris Hagen, Senior Vice President, MG Properties. “Bilt brings an entirely new set of possibilities to that work. We can invest in a resident’s first introduction to the neighborhood, help them discover places they’ll return to every week and recognize their decision to renew. Those experiences make our investment in a community something residents can feel in their everyday lives.”

One in four U.S. apartment buildings run on Bilt, and Bilt has delivered more than $1 billion in value back to members, helping them pay student loans, cover housing payments, book travel and more. Through Bilt’s monthly Rent Day®, MG Properties residents can access bonus rewards and exclusive experiences, plus play Rent Free™ for the chance to have a month of rent covered.

Built around how residents live

Bilt’s inaugural State of the Neighborhood Study, conducted with 451 Research by S&P Global, found that two-thirds of U.S. consumers do at least 80% of their everyday spending within 15 miles of home. The study also found:

  • 77% of renters say rewards on housing payments would make them more likely to stay in their home long term;

  • 83% of renters say one platform for everything, from rent payments to dinner reservations, would meaningfully improve their experience; and

  • 95% of consumers say they would try a local business if they could earn rewards there.

“Through Neighborhood OS, MG Properties is making its resident experience more connected and more rewarding in and around the home,” said Ankur Jain, Founder and CEO of Bilt. “Our AI agents can coordinate the service, arrange the experience and apply the benefit, allowing MG Properties to build resident loyalty while helping the neighborhood around each community thrive.”

About MG Properties

Headquartered in San Diego, California, MG Properties is a privately held real estate investment firm founded in 1992. The company specializes in acquiring, improving and managing multifamily communities, combining in-house property management, asset management and construction expertise. MG Properties focuses on creating long-term value through property improvements and operational execution while enriching the communities it serves. For more information, visit www.mgproperties.com.

About Bilt

Launched in 2021, Bilt is the membership for where you live and the Neighborhood Operating System (OS) powering everything around it. More than 8.2 million members use Bilt to earn rewards on housing payments, build a path to homeownership, and redeem the highest value rewards currency on the market across travel, dining, fitness, sports, and more. With Neighborhood OS™, the AI platform to help businesses grow through the neighborhood, Bilt connects multifamily property managers, travel advisors, sports organizations, and more than 50,000 merchants nationwide with nearby customers. Bilt powers 1 in 4 U.S. apartment buildings, including those in the Bilt Alliance, built with some of the nation’s largest owners and operators. For more information, visit www.bilt.com and download the Bilt app.