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The Moinian Group Brings Bilt Neighborhood OS to Its Residents

Bilt Neighborhood OS connects every step of Moinian’s resident experience from discovery through renewal, at home and across the neighborhood, with AI agents simplifying operations, driving retention and unlocking new revenue
NEW YORK, NY — Nov. 10, 2026 — The Moinian Group (“Moinian”), a privately held real estate investment, development and operating company, today announced an expanded partnership with Bilt, the neighborhood commerce and rewards platform, to unify the resident experience from discovery to renewal, in and around the home.
Moinian will power its residential portfolio with Bilt Neighborhood OS™, an AI platform that helps businesses grow by reaching new customers and building loyalty through personalized experiences in their neighborhood. It integrates with Moinian’s existing systems to bring together property services, payments, rewards and Neighborhood Benefits™ in one connected resident experience that extends across Bilt’s network of 50,000+ merchant partners, including sports venues, restaurants, fitness studios, pharmacies, parking lots, retail shops and more.
With Neighborhood OS, Moinian prospects and residents will gain access to leasing, move-in checklists, package management, service requests, amenity bookings, building access and smart-home integrations through the same Bilt experience they already use to pay rent, earn and redeem rewards and engage with the neighborhood. They can ask their AI Concierge to handle tasks for them, from submitting a service request to reserving a table at a restaurant nearby.
More value at home and around the neighborhood
Neighborhood OS puts AI agents to work across Moinian’s existing property systems and Bilt’s network of merchant partners. Teams can simply text their agents to generate a lease, approve a maintenance request or reserve a building amenity. They can also arrange personalized neighborhood benefits, like a home essentials kit on move-in day, two tickets to a sports game ahead of renewal, or a dining credit while a resident’s stove is being repaired. By connecting property operations with neighborhood hospitality, teams can reduce manual work and deliver thoughtful service that strengthens resident loyalty and retention.
“Our residents choose Moinian for a lifestyle that brings together exceptional homes, service and access to New York City,” said Joseph Moinian, Founder and CEO of The Moinian Group. “Bilt Neighborhood OS helps us deliver those experiences together, making it easier to take care of everyday needs while opening the door to more of the city. It gives our teams new ways to make living in a Moinian building feel personal, convenient and rewarding.”
One in four U.S. apartment buildings currently run on Bilt, which has delivered more than $1 billion in value back to members, helping them cover trips, dinners out, grocery orders and more. Through Bilt’s monthly Rent Day®, Moinian residents can access bonus rewards and exclusive experiences, plus play Rent Free™ for the chance to have a month of rent covered.
Built around how residents live
Bilt’s inaugural State of the Neighborhood Study, conducted with 451 Research by S&P Global, found that two-thirds of U.S. consumers do at least 80% of their everyday spending within 15 miles of home. The study also found:
77% of renters say rewards on housing payments would make them more likely to stay in their home long term;
83% of renters say one platform for everything, from rent payments to dinner reservations, would meaningfully improve their experience; and
95% of consumers say they would try a local business if they could earn rewards there.
“In New York, the places around your building are part of what makes it home,” said Ankur Jain, Founder and CEO of Bilt. “With Moinian, we’re giving property teams the ability to bring those places into the service they deliver every day. Our AI agents can help coordinate a repair at home and arrange a dining benefit nearby, connecting property operations with hospitality in a way that gives residents more reasons to love where they live.”
About The Moinian Group
Founded by Joseph Moinian, The Moinian Group today owns and operates a diversified portfolio of assets across the United States and is among the only national real estate entities to develop, own and operate properties across every asset category, including office, hotel, retail, and rental apartments. The Moinian Group’s holdings include high-profile assets in America’s leading cities, including New York and Los Angeles. For the past four decades, The Moinian Group has been a pioneer in the development of emerging areas of New York City such as Downtown and West Side of Manhattan, developing commercial, residential, and mixed-use projects that combine luxury living, modern office space and high-quality retail. The Moinian Group maintains a reputation for developing state-of-the-art, aesthetically distinguished properties as the firm continues to strive for excellence. More information on The Moinian Group and its portfolio can be found at www.moinian.com
About Bilt
Launched in 2021, Bilt is the membership for where you live and the Neighborhood Operating System (OS) powering everything around it. More than 8.2 million members use Bilt to earn rewards on housing payments, build a path to homeownership, and redeem the highest value rewards currency on the market across travel, dining, fitness, sports, and more. With Neighborhood OS™, the AI platform to help businesses grow through the neighborhood, Bilt connects multifamily property managers, travel advisors, sports organizations, and more than 50,000 merchants nationwide with nearby customers. Bilt powers 1 in 4 U.S. apartment buildings, including those in the Bilt Alliance, built with some of the nation’s largest owners and operators. For more information, visit www.bilt.com and download the Bilt app.
