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Point Real Estate Management joins the Bilt Neighborhood: Unifying the Resident Experience In and Around the Home Through Bilt Neighborhood OS

Bilt Neighborhood OS will connect every step of PRM’s resident experience from discovery through renewal at home and across the neighborhood, simplifying operations, driving retention, and unlocking new revenue

BROOKFIELD, Wis. — Nov. 10, 2026 — Point Real Estate Management, a Wisconsin-based property management company, today announced a new partnership with Bilt, the neighborhood commerce and rewards platform, to unify the resident experience from discovery to renewal, connecting life at home and in the neighborhood.

PRM will roll out Bilt Neighborhood OS™, an AI platform that helps housing operators attract new residents, increase retention and unlock new revenue by connecting properties to the surrounding neighborhood. Neighborhood OS brings property services, payments, rewards and Neighborhood Benefits™ together in one connected layer that sits on top of PRM’s existing systems and integrates with Bilt’s neighborhood network of 50,000+ merchant partners, like restaurants, local shops, fitness studios and more.

Through Neighborhood OS, PRM residents will be able to do everything through one platform, including leasing, completing move-in checklists, paying rent, earning and redeeming rewards, managing packages, service requests, and amenity bookings, and engaging with the neighborhood – like making a dinner reservation, unlocking a parking credit or getting tickets to a sports game. They can manage these tasks with a tap or ask their AI Concierge to handle them.

One in four U.S. apartment buildings run on Bilt’s platform. Bilt has delivered more than $1 billion in value back to its 8 million members: helping them pay student loans, cover housing payments, book travel, and more. Through Bilt’s monthly Rent Day®, residents can access bonus rewards and exclusive experiences, play for the chance to have a month of rent covered through Rent Free™, and even enroll in free rent reporting to build their credit history. Neighborhood OS brings that scale and engagement into PRM’s resident experience, connecting everyday property services with benefits across the neighborhood.

More value at home and around the neighborhood

Neighborhood OS puts AI agents to work across their existing property systems and the Bilt Neighborhood’s merchant partners, including restaurants, shops, parking lots, pharmacies, sports teams and more. Neighborhood OS puts AI agents to work across existing property systems and Bilt’s neighborhood merchant network. Teams can simply text their agents to request parking near a restaurant for a resident’s night out, a first-order offer at a nearby dry cleaner or tickets to a local team’s game with parking included. By coordinating the details across neighborhood businesses, Neighborhood OS helps teams make everyday errands easier and special outings more rewarding, giving residents more value from where they live.

“Bilt Neighborhood OS fundamentally expands what it means to live in a PRM community,” said Tim Wallen, President of Point Real Estate Management. “By connecting our properties with neighborhood businesses, it lets us bring parking, dry cleaning, dining and sports into the service and benefits we offer residents. That connection creates opportunities we couldn’t deliver through property management systems alone, giving residents more value from their home and giving us more ways to earn their loyalty.”

Built around how residents live

Bilt’s inaugural State of the Neighborhood Study, conducted with 451 Research, part of S&P Global, found that two-thirds of U.S. consumers do at least 80% of their everyday spending within 15 miles of home. The study also found:

  • 77% of renters say rewards on housing payments would make them more likely to stay in their home long term;

  • 83% of renters say one platform for everything, from rent payments to dinner reservations, would meaningfully improve their experience; and

  • 95% of consumers say they would try a local business if they could earn rewards there.

“When someone moves into a Point community, they’re also becoming a neighbor to the businesses around it,” said Ankur Jain, Founder and CEO of Bilt. “Neighborhood OS makes that connection work for everyone. A resident discovers a dry cleaner with a welcome offer, the dry cleaner gains a regular, and Point becomes part of what made that relationship possible. With AI agents connecting those businesses and handling the details, choosing a home becomes the beginning of getting more from the whole neighborhood.”

About Point Real Estate Management

Point Real Estate Management, LLC is a Brookfield, Wisconsin-based property management company that has been redefining property management across Wisconsin for over a decade. Driven by an owner’s mindset, PRM goes beyond traditional property management through innovation and strong collaborative partnerships. For more information, visit www.prmapartments.com.

About Bilt

Launched in 2021, Bilt is the membership for where you live and the Neighborhood Operating System (OS) powering everything around it. More than 8.2 million members use Bilt to earn rewards on housing payments, build a path to homeownership, and redeem the highest value rewards currency on the market across travel, dining, fitness, sports, and more. With Neighborhood OS™, the AI platform to help businesses grow through the neighborhood, Bilt connects multifamily property managers, travel advisors, sports organizations, and more than 50,000 merchants nationwide with nearby customers. Bilt powers 1 in 4 U.S. apartment buildings, including those in the Bilt Alliance, built with some of the nation’s largest owners and operators. For more information, visit www.bilt.com and download the Bilt app.