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Phoenix Suns & Phoenix Mercury Partner with Bilt to Make Fandom More Rewarding

November 10, 2026

Bilt Neighborhood OS Will Integrate with Suns-Mercury-Mortgage Matchup Center App to Connect Fans to Gameday Experiences and Personalized Neighborhood Benefits

PHOENIX – The Phoenix Suns, Phoenix Mercury and Bilt, the neighborhood commerce and rewards platform, today announced a partnership to turn fandom into a year-round experience through Bilt Neighborhood OS™. The AI platform, which will integrate into the Suns-Mercury-Mortgage Matchup Center app as an evolution of PHX ID, will reimagine fan rewards through localized benefits, offers and experiences.

Through Bilt Neighborhood OS, the Suns–Mercury–Mortgage Matchup Center app will connect its ticketing, payments and loyalty systems with Bilt’s network of more than 50,000 merchant partners, helping fans discover relevant ticket offers, access available seat upgrades and unlock personalized rewards at neighborhood businesses.

“Bilt Neighborhood OS will give us new ways to elevate the fan experience and deliver more value to Suns and Mercury fans across the Valley,” said Phoenix Suns and Phoenix Mercury CEO Josh Bartelstein. “Bilt will help us create more meaningful connections with our fans wherever they are, making their neighborhood part of the overall fan experience.”

The AI Fan Concierge, a feature that will be available in the Suns-Mercury-Mortgage Matchup Center app through Bilt Neighborhood OS in 2027, will help fans discover and use their benefits in the arena and around the neighborhood throughout the year. On game day, it can help fans find early arrival rewards, access concession offers, purchase seat upgrades if inventory opens, book a ride from the arena or discover a nearby restaurant offer unlocked by a Suns or Mercury win.

Beyond game day, the AI Fan Concierge will be able to proactively find neighborhood benefits and offers such as helping a fan redeem a complimentary fitness class after a Suns or Mercury win, access a credit at a nearby grocery store or plan a trip to a future away game, connecting hotel bookings and transportation with ticket benefits and upgrades.

“Your home team is part of what makes a place feel like home. Across the Valley, that connection to the Suns and Mercury lives way beyond the arena,” said Ankur Jain, Founder and CEO of Bilt. “Bilt Neighborhood OS gives that pride real value throughout the neighborhood. A season ticket member can be recognized at a local restaurant. A family can unlock a gameday benefit at their grocery store. A nearby resident can receive a ticket offer that brings them to their first Suns or Mercury game. By connecting the team with the businesses and people around it, we can make fandom more rewarding and bring more businesses to the Valley.”

Bilt Neighborhood OS will launch in the Suns-Mercury-Mortgage Matchup Center app in spring 2027. Fans will have the opportunity to sign up for free to become a member. For more information on Bilt, visit www.bilt.com.

About Bilt

Launched in 2021, Bilt is the membership for where you live and the Neighborhood Operating System (OS) powering everything around it. More than 8.2 million members use Bilt to earn rewards on housing payments, build a path to homeownership, and redeem the highest value rewards currency on the market across travel, dining, fitness, sports, and more. With Neighborhood OS™, the AI platform to help businesses grow through the neighborhood, Bilt connects multifamily property managers, travel advisors, sports organizations, and more than 50,000 merchants nationwide with nearby customers. Bilt powers 1 in 4 U.S. apartment buildings, including those in the Bilt Alliance, built with some of the nation’s largest owners and operators. For more information, visit www.bilt.com and download the Bilt app.

– Suns.com –