TenantKey Joins the Bilt Neighborhood to Unify the Student Housing Experience Through Bilt Neighborhood OS

The integration connects student housing operations with resident services, AI agents, rewards and Neighborhood Benefits™ in one experience

NEW YORK — Nov. 10, 2026 — HotelKey, the cloud-based property management technology company behind TenantKey, today announced a partnership with Bilt, the neighborhood commerce and rewards platform, to unify the resident experience for student housing through Bilt Neighborhood OS™.

Bilt Neighborhood OS is an AI platform that helps businesses grow by reaching new customers and building loyalty through personalized experiences in their neighborhood. It integrates with the systems properties already use, including TenantKey, to bring property services, payments, rewards and Neighborhood Benefits™ into one unified resident experience, from apartment discovery to renewal. Through this connected layer, Bilt’s AI agents execute tasks on behalf of residents and operators across the property and Bilt’s neighborhood network of 50,000+ merchant partners, including sports venues, restaurants, fitness studios, pharmacies, retail shops and more.

Integrating Neighborhood OS with TenantKey enables student housing operators to connect the entire resident journey, from generating leases, coordinating move-in and managing daily life in the community. Bilt’s AI agents help execute tasks across rent payments, package management, service requests, amenity reservations and smart home access, connecting those experiences with the resident records and property workflows managed through TenantKey. Beyond the building, residents can discover personalized offers, earn and redeem rewards, and enjoy benefits around campus—all through the same Bilt experience.

“Bilt understands that the value of a student housing community extends well beyond the apartment,” said Aditya Thyagarajan, Co-Founder & President, HotelKey.. “Integrating with Bilt Neighborhood OS gives our partners a way to bring the neighborhood into residents’ everyday lives, connecting services at home with rewards and benefits around campus.”

The partnership builds on both companies’ existing relationships with American Campus Communities, which uses TenantKey for property operations and partners with Bilt to bring housing rewards and Neighborhood Benefits to its residents. Connecting these platforms brings everyday property services together with benefits that make living in an ACC community more rewarding.

Bilt’s nationwide network spans more than 8 million members and one in four U.S. apartment buildings. Bilt has delivered more than $1 billion in value back to members, helping them cover housing payments, pay down student loans, book travel and more. Through Bilt’s monthly Rent Day®, residents can access bonus rewards and exclusive experiences, and play for the chance to have their rent covered through Rent Free™.

“For students, choosing where to live is also choosing the community that will shape their college experience,” said Ankur Jain, Founder and CEO of Bilt. “With TenantKey, we’re connecting everything from signing a lease and moving in to getting help at home and enjoying benefits around campus, helping partners streamline daily operations and drive resident loyalty that brings them back for another year.”

Built around how residents live

Bilt’s inaugural State of the Neighborhood Study, conducted with 451 Research by S&P Global, found that two-thirds of U.S. consumers do at least 80% of their everyday spending within 15 miles of home. The study also found:

• 77% of renters say rewards on housing payments would make them more likely to stay in their home long term;

• 83% of renters say one platform for everything, from rent payments to dinner reservations, would meaningfully improve their experience

About HotelKeyThe HotelKey suite of products is a cutting-edge, cloud-based property management platform built on proven industry innovations. These advancements enable HotelKey to deliver a true plug-and-play solution that enhances revenue growth, streamlines operations, and simplifies guest interactions, empowering hotels and enterprise groups to succeed at scale. Expanding into residential and student housing, the platform also includes TenantKey, a comprehensive tenant management system that centralizes leases, rent collection, and daily community operations.

Today, HotelKey supports more than 25,000 contracted hotels, with over 15,000 live on its Hospitality Management Platform. HotelKey’s customer base includes 10 enterprise hotel chains and more than 800 independent properties worldwide, alongside a growing portfolio of residential and student communities managed through TenantKey.

About Bilt

Launched in 2021, Bilt is the membership for where you live and the Neighborhood Operating System (OS) powering everything around it. More than 8.2 million members use Bilt to earn rewards on housing payments, build a path to homeownership, and redeem the highest value rewards currency on the market across travel, dining, fitness, sports, and more. With Neighborhood OS™, the AI platform to help businesses grow through the neighborhood, Bilt connects multifamily property managers, travel advisors, sports organizations, and more than 50,000 merchants nationwide with nearby customers. Bilt powers 1 in 4 U.S. apartment buildings, including those in the Bilt Alliance, built with some of the nation’s largest owners and operators. For more information, visit www.bilt.com and download the Bilt app.