Introducing: Amenity and Event Booking in Bilt Hospitality for Housing

Shared spaces and resident events are some of the most valuable parts of a community, but managing them often creates extra administrative work for onsite teams.

We built Amenity and Event Booking to simplify that process.

What we built

A centralized Amenity and Event Booking feature inside Bilt Hospitality for Housing that gives property teams one place to configure, approve, and manage every booking, and lets residents discover, reserve, and pay for amenities directly in the Bilt app. Onsite teams don’t even have to click; they can just chat directly with the Bilt Concierge to handle the bookings for them.

Why we built it

By bringing amenity reservations and community events into the same platform residents already use to pay rent, submit service requests, and access neighborhood experiences, property teams can eliminate manual coordination while delivering a more seamless resident experience.

What it actually does

Property teams can create bookable amenities in the Bilt Hospitality platform, complete with photos, availability, pricing, guest limits, and approval requirements, or simply ask Bilt to create them.

Residents discover available amenities and community events directly in the Bilt app, browse open time slots, and reserve spaces in just a tap.

Every reservation is tracked in one calendar, where onsite teams can review, filter and approve requests, make bookings on a resident's behalf, manage cancellations, and monitor activity across their community. The feature also integrates with Move-In Checklists, automatically completing tasks like reserving a service elevator once the required booking is made.

Learn more about Bilt Hospitality for Housing and request a demo here.