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Dalan Real Estate joins the Bilt Neighborhood: Unifying the Resident Experience In and Around the Home Through Bilt Neighborhood OS

Bilt Neighborhood OS will connect every step of Dalan’s resident experience from discovery through renewal at home and across the neighborhood, simplifying operations, driving retention, and unlocking new revenue
NEW YORK — Nov. 10, 2026 — Dalan Real Estate, a vertically integrated real estate firm based in New York City, today announced a new partnership with Bilt, the neighborhood commerce and rewards platform, to unify the resident experience from discovery to renewal, connecting life at home and in the neighborhood.
Dalan will roll out Bilt Neighborhood OS™, an AI platform that helps businesses grow by reaching new customers and building loyalty through personalized experiences in their neighborhood. Neighborhood OS brings property services, payments, rewards and Neighborhood Benefits™ together in one connected layer that sits on top of Dalan’s existing systems and integrates with Bilt’s neighborhood network of 50,000+ merchant partners, like restaurants, local shops, fitness studios and more.
Through Neighborhood OS, Dalan’s residents will be able to do what they need through one platform, including leasing, completing move-in checklists, paying rent, earning and redeeming rewards, managing packages, service requests, amenity bookings, and engaging with the neighborhood – like making a dinner reservation, unlocking a parking credit or getting tickets to a sports game. They can manage these tasks with a tap or ask their AI Concierge to handle them.
One in four U.S. apartment buildings run on Bilt’s platform. Bilt has delivered more than $1 billion in value back to its 8 million members: helping them pay student loans, cover housing payments, book travel, and more. Through Bilt’s monthly Rent Day®, residents can access bonus rewards and exclusive experiences, play for the chance to have a month of rent covered through Rent Free™, and even enroll in free rent reporting to build their credit history. Neighborhood OS brings that scale and engagement into Dalan’s resident experience, connecting everyday property services with benefits across the neighborhood.
More value at home and around the neighborhood
Neighborhood OS puts AI agents to work across Dalan’s existing property systems and Bilt’s neighborhood merchant network, including restaurants, shops, parking providers, pharmacies and sports teams. Teams can simply text their agents to coordinate a package pickup, update guest access or reserve a resident lounge, then extend that service into the neighborhood: a dry-cleaning credit before a resident starts a new job or a dinner reservation with a complimentary dessert to celebrate a resident’s renewal. By connecting property operations with neighborhood hospitality, Neighborhood OS brings the surrounding businesses, benefits and experiences into what residents receive with their home, helping teams reduce manual work while giving residents more reasons to stay.
“When someone chooses a Dalan home, the neighborhood is a big part of that decision,” said Daniel Wrublin, CEO of Dalan Real Estate. “Bilt Neighborhood OS lets us make that neighborhood part of what we deliver – from the service residents count on at home to benefits at the restaurants, shops and businesses around them. It expands what we can offer as an owner and operator, giving residents more value from living with Dalan and more reasons to renew.”
Built around how residents live
Bilt’s inaugural State of the Neighborhood Study, conducted with 451 Research by S&P Global, found that two-thirds of U.S. consumers do at least 80% of their everyday spending within 15 miles of home. The study also found:
77% of renters say rewards on housing payments would make them more likely to stay in their home long term;
83% of renters say one platform for everything, from rent payments to dinner reservations, would meaningfully improve their experience; and
95% of consumers say they would try a local business if they could earn rewards there.
“A great neighborhood is built on the relationships between the place you live and everything around it,” said Ankur Jain, Founder and CEO of Bilt. “With Dalan, we’re making those relationships part of the resident experience. Neighborhood OS connects the building’s systems with nearby businesses, and our AI agents handle the work between them…the request, the booking, the benefit. That gives Dalan the power to take care of residents across more of their day, with home at the center.”
About Dalan Real Estate
Dalan Real Estate (“Dalan”) is a full-service real estate investment and operating firm with a diverse portfolio of properties and loans secured by multifamily and commercial assets across New York, New Jersey, Pennsylvania, Arizona, California, and Texas. Dalan currently oversees over 50 debt and equity investments, encompassing over 5,000 residential units and 200 commercial units nationwide. With over $3.0 billion in AUM, Dalan is strategically positioned to capitalize on dynamic market conditions and drive long-term value across the United States. Through longstanding partnerships with leading institutional firms, Dalan delivers attractive, risk-adjusted returns through disciplined execution and strategic insight. Dalan is committed to partnering with best-in-class operators, investors, and institutions, and has a proven track record of executing successful joint ventures grounded in integrity, collaboration, and deep industry expertise. For more information, visit www.dalanre.com.
About Bilt
Launched in 2021, Bilt is the membership for where you live and the Neighborhood Operating System (OS) powering everything around it. More than 8.2 million members use Bilt to earn rewards on housing payments, build a path to homeownership, and redeem the highest value rewards currency on the market across travel, dining, fitness, sports, and more. With Neighborhood OS™, the AI platform to help businesses grow through the neighborhood, Bilt connects multifamily property managers, travel advisors, sports organizations, and more than 50,000 merchants nationwide with nearby customers. Bilt powers 1 in 4 U.S. apartment buildings, including those in the Bilt Alliance, built with some of the nation’s largest owners and operators. For more information, visit www.bilt.com and download the Bilt app.
