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The Moinian Group Grows Partnership with Bilt to Deliver Hospitality for Housing at Scale

Moinian portfolio sees resident value and automation of more than 80% of resident requests to date via Bilt housing platform
Newly delivered ARIA 7 Platt becomes the first Moinian property to showcase Bilt’s hospitality services following strong portfolio-wide results
NEW YORK, July 22, 2026 — The Moinian Group, one of New York City’s largest privately held real estate investment companies, today announced the expansion of its partnership with Bilt, the membership for where you live and the hospitality platform powering the residential ecosystem around it, to bring a more connected and rewarding resident experience to its communities. As the first Moinian community to debut Bilt's hospitality services, the newly delivered ARIA 7 Platt showcases the next evolution of the partnership, bringing together rent payments, maintenance requests, rewards, neighborhood benefits and 24/7 AI-powered concierge service through one unified hospitality platform.
Across Moinian's portfolio, Bilt has already delivered measurable results. Residents have earned more than 75 million Bilt Points to date, the industry's highest-value rewards currency. As of its rollout this spring, Bilt’s Neighborhood Concierge has resolved 82% of Moinian’s resident conversations without human intervention, giving their onsite teams back nearly 30 hours to focus on higher-priority resident interactions.
"Our expanded relationship with Bilt reflects The Moinian Group’s ongoing commitment to enhancing the resident experience across our portfolio," said Joseph Moinian, Founder and CEO of The Moinian Group. "By combining hospitality-inspired service with innovative technology and meaningful benefits, we’re creating communities that deliver value well beyond the apartment itself. ARIA 7 Platt is the first property to introduce this next generation of resident experiences, and we’re excited to build on that foundation across our portfolio."
Since partnering with Bilt in 2021, Moinian has seen strong resident engagement across payments, rewards, and resident services across their portfolio:
Moinian recently saw 3X increase in on-time rent payments while offering Bilt Points: with 24% of residents enrolling in autopay and 19% leveraging Bilt's free rent reporting tool, Credit Boost, to three major credit bureaus to help build their credit history
Residents have used their Bilt Points mainly for travel and toward rent payments
Through Bilt Neighborhood Benefits™, Moinian residents have generated more than $3.6 million in neighborhood spend mainly towards dining, rideshare and pharmacy partners
"The future of housing is really one intelligent platform that helps residents with everything they need, from paying rent and submitting maintenance requests to discovering their neighborhood and planning their next trip," said David Wyler, Co-Founder and Chief Business Officer at Bilt. "That's what we're building with our Bilt Alliance partners like Moinian. Every interaction is an opportunity to create more value for residents, help onsite teams operate more efficiently, and bring true hospitality to housing."
About The Moinian Group
Founded by Joseph Moinian, The Moinian Group today owns and operates a diversified portfolio of assets across the United States and is among the only national real estate entities to develop, own and operate properties across every asset category, including office, hotel, retail, and rental apartments. The Moinian Group's holdings include high-profile assets in America's leading cities, including New York and Los Angeles. For the past four decades, The Moinian Group has been a pioneer in the development of emerging areas of New York City such as Downtown and West Side of Manhattan, developing commercial, residential, and mixed-use projects that combine luxury living, modern office space and high-quality retail. The Moinian Group maintains a reputation for developing state-of-the-art, aesthetically distinguished properties as the firm continues to strive for excellence. More information on The Moinian Group and its portfolio can be found at www.moinian.com.
About Bilt
Launched in 2021, Bilt is the membership for where you live and the hospitality platform powering the residential ecosystem around it. For members, Bilt makes where our members live the center of their lives – allowing them to earn rewards on housing payments, access neighborhood services, build a path to homeownership, and redeem points across a best-in-class travel and lifestyle ecosystem including airlines, hotels, boutique fitness studios, neighborhood restaurants, and more. For partners, from residential properties and neighborhood merchants to travel advisors, Bilt's hospitality platform provides the tools to deliver exceptional customer experiences and build deeper relationships with residents. The Bilt Alliance spans more than 7 million homes across the country, developed in partnership with some of the nation's largest residential owners and operators. Bilt boasts the highest value rewards currency on the market today. For more information, visit www.bilt.com and download the Bilt app.
